Legal
Privacy
This page explains how Goi Labs handles information across the public website and related product inquiries. It is intended to give visitors a clear, practical overview of what data may be collected, why it is used, and how to contact us about privacy questions.
Scope of this notice
This notice applies to the Goi Labs website and general inbound communications. Individual products may later publish their own more specific privacy notices where product workflows, data categories, or legal obligations differ.
Information we may collect
We may collect information you provide directly, including your name, email address, company details, product references, and any message content you send when contacting Goi Labs.
We may also collect limited technical information such as IP address, browser type, device information, referral data, and basic usage events needed for website delivery, security, reliability, and performance analysis.
How information is used
Information may be used to operate the website, respond to support or contact requests, maintain service security, review product interest, improve usability, and manage legitimate business operations.
Goi Labs does not describe this site as a data brokerage, advertising resale, or general-purpose personal data marketplace.
Third-party services
Goi Labs may rely on third-party infrastructure, hosting, analytics, authentication, communication, deployment, or payment providers where appropriate for website or product operation.
These providers may process limited information on our behalf under their own terms and privacy practices. Different Goi Labs products may use different providers.
Retention and security
We retain information only for as long as reasonably needed for support, operational, security, legal, or recordkeeping purposes.
We take reasonable technical and organizational steps to protect information, but no internet-based system can be guaranteed completely secure.
Cookies and analytics
The website may use basic analytics, hosting diagnostics, and similar technologies to understand traffic, improve reliability, and maintain performance.
If more advanced analytics, advertising, or product-level tracking is introduced later, this page should be updated to reflect those practices more specifically.
Contact and requests
Privacy-related questions or requests can be sent to support@goilabs.com.
If a request relates to a specific product, include the product name and enough detail for us to identify the issue.
If you are making a privacy request, include the relevant email address, product name, and a clear explanation of your request so it can be reviewed efficiently.
Product-specific note
The Goi Labs portfolio currently includes multiple products. The final privacy documentation may be separated by product where data practices, processors, account flows, health-related features, or jurisdiction-specific obligations differ.