Privacy

Account and identity information such as email address, authentication records, product-linked account identifiers, and profile settings.

Creator profile and brand information such as display name, business name, niche, goals, preferred language, creator voice, audience persona, value proposition, CTAs, keywords, banned words, preferred platforms, and brand colors.

Project and generated content such as content ideas, hooks, scripts, voiceovers, captions, hashtags, on-screen text, export packs, render jobs, completed video metadata, thumbnails, and manual performance metrics entered by the user.

Subscription, entitlement, and credit information such as plan status, RevenueCat customer identifiers, credit transactions, usage events, purchase or restore state, and monthly allowance metadata.

Usage, AI, rendering, technical, and diagnostic information needed to operate the app, moderate requests, process generations, troubleshoot failed jobs, estimate provider cost, and protect service reliability.

To create, authenticate, secure, and maintain ReelPilot AI accounts and creator profiles.

To generate hooks, scripts, trend ideas, captions, voiceovers, render plans, and video export assets from user-provided project context and saved brand memory.

To store project history, saved generated assets, voiceover files, completed video files, thumbnails, content calendars, and performance snapshots.

To manage credits, subscription access, entitlement refresh, purchase restoration, usage accounting, failed-action refunds, and paywall behavior.

To monitor safety, prevent misuse, investigate reliability issues, improve product quality, respond to support requests, and comply with legal obligations.

Supabase may process authentication, database, storage, Edge Function, and backend workflow data used to operate ReelPilot AI.

OpenAI or equivalent AI service providers may process prompts, project context, saved brand memory, generated text, voiceover requests, render-planning context, or video-generation requests when AI features are used.

RevenueCat and the relevant app-store billing providers may process subscription status, entitlement information, purchase events, and restore-purchase workflows.

Railway or equivalent infrastructure providers may process render-worker jobs, temporary media-processing data, logs, and service diagnostics where video rendering is enabled.

Goi Labs does not describe ReelPilot AI as selling personal data, operating a data brokerage service, or sharing personal data for third-party advertising.

Information may also be disclosed where required by law, legal process, government request, or to protect users, Goi Labs, the service, or the public.

Account, profile, project, generated content, credit, subscription, usage, and media records may be retained while the account remains active unless a shorter retention period applies.

Generated voiceovers, completed videos, thumbnails, and render artifacts may remain in storage until removed by the user, deleted through account deletion, or cleaned up under operational retention rules.

Deletion requests should remove ReelPilot AI account data except where limited retention is required for security, fraud prevention, billing records, tax, accounting, legal compliance, dispute handling, or service protection.

Store subscription transactions and purchase history may remain available through Apple App Store, Google Play, RevenueCat, or related billing systems after in-app account deletion under those providers' own policies.

Users can edit or delete projects, generated assets, brand profile details, and certain completed export records where the app provides those controls.

Premium subscriptions are managed through the relevant Apple App Store or Google Play account where store billing is enabled.

Users can request account deletion, privacy assistance, or support through Goi Labs support if help is needed.

Privacy questions and deletion requests should identify ReelPilot AI clearly and include the relevant account email address where possible.

ReelPilot AI uses AI to generate content suggestions and media assets, but users remain responsible for reviewing outputs before publishing, advertising, or relying on them.

ReelPilot AI is not described as using collected data for cross-app or cross-website advertising tracking.

ReelPilot AI is not described as using collected data for third-party advertising or data brokerage purposes.

If advertising, tracking, or materially different analytics are introduced later, the public privacy notice and store disclosures should be updated before release.

ReelPilot AI is not intended for children where verified parental consent would be required under applicable law unless such consent has been properly obtained.

ReelPilot AI does not provide legal, medical, financial, real-estate, advertising-compliance, or professional advice. Users should review generated claims, scripts, and exports before publication.

This privacy notice may be updated from time to time. The public notice, in-app disclosures, subscription language, and store privacy details should stay aligned with actual product behavior.